Customer Relations Associates
Customer Relations Associates
Why HGS?
We provide an environment where People can share, grow, thrive, and leave at the end of their working day knowing they are appreciated.
What does HGS offer?
Guaranteed Full-Time hours
$12.50 per hour
$14.00 per hour (Bilingual French/English)
An outstanding rewards and recognition program
A Comprehensive benefits plan
A friendly compassionate working environment
Career growth…over 90% of our team leaders, managers and site directors started out as associates
Competitive compensation package
A stable and supportive workplace
The Job
Customer Relations Associates(CRA) are individuals committed to providing outstanding customer service support and thrive in a challenging work environment. After completion of extensive training the CRA will support customer satisfaction by providing friendly customer service and accurate information through superior listening skills and first contact resolution. The CRA will respond, investigate and resolve inbound customer inquiries.
The Qualifications
• High school diploma or equivalent
• Experience in a customer service environment preferred
• Cross selling or up-sell experience preferred
• Contact centre experience is considered an asset
• Proficient computer skills
• Detail oriented, adaptable, personable, and reliable
• Excellent verbal and written communication skills
• Flexibility to work various shifts in a 365 day per year environment
• Must be self-motivated
• Positive attitude and proven ability to work effectively without direct supervision
• Effective listening skills and adept at understanding customer needs
• Proven success providing excellent customer service
• Satisfactory Criminal Record Check required
It’s easy to apply – create a profile and upload your resume at
http://joinhgs.com
We look forward to hearing from you.
Job Title Customer Relations AssociatesJob #ID #000000Job Type Full TimeJob Location North BayHow To Apply http://joinhgs.comSkill Requirement | |