BUSINESS DEVELOPMENT MANAGER

BUSINESS DEVELOPMENT MANAGER

THE ROLE:

We are in search of a dynamic, strategic and forward thinking Business Development Manager who would be responsible to achieve hotel revenue, profit and customer satisfaction goals by negotiating Locally Negotiated Rates, Group business, Athletic, SMERF, Government, Union, Tour and Leisure and coordinating the execution of the business with other departments.

 

ACTIVITIES:

The duties and responsibilities for the Business Development Manager include, but are not limited to the following:

  • Achieve established room night quotas and sales call quotas (including solicitation calls, customer sites, entertaining, and other correspondence)
  • Proactively solicits and qualifies existing and new business to achieve personal and hotel revenue goals. This will be done through sales calls, trade shows, promotions, inquiries, telephone contacts and sales trips
  • Develop new customer partnerships along with nurturing existing relationships (evening and weekends as required)
  • Promptly send proposals, contracts and other sales correspondence
  • Accurately confirm all bookings, quotes and negotiate rates while adhering to hotel rate structure, credit policies and general hotel policies and procedures
  • Maintain an up -to-date accurate client file, any database and tracking system
  • Research markets in order to identify potential sources of business and increase market share
  • Responsible to manage consumer online presence/social media marketing/messaging
  • Responsible for full market knowledge as it relates to competitors and industry trends
  • In close contact with the client or group while in house in order to ensure satisfaction and also to enable re-solicitation for future business
  • Involved with guest feedback in order to maintain product need and standard of hotel performance
  • Produces and implements quarterly action plan to achieve weekly activities quotas and annual revenue goal.
  • Participates in formulation of annual Sales Plan
  • Contribute ideas to the Sales action plans based on customer’s feedback, knowledge of the marketplace and sales targets
  • Ensure excellent lines of communication interdepartmentally
  • Attend related tradeshows and conducts sales trips as required to find new business and manage existing partnerships
  • Conducts site tours for clients. Entertain clients in-house or in restaurants near client’s offices, and at approved social functions.
  • Prepare sales reports and attend regular sales meetings
  • Other duties as assigned by the General Manager

COMPETENCIES WE ARE SEEKING:

  • Good understanding of hotel operations and is passionate about the industry.
  • Minimum of 2 year of Hotel Sales Manager experience.
  • IHG experience an asset
  • Hotel operations experience with an understanding on how business is contracted through various sales channels (end user, intermediaries) is an asset.
  • Is an aggressive self-starter with strong ability to build rapport with guests and potential clients
  • Self-motivated, decisive, responsible and driven to achieve goals
  • Strong interpersonal skills, exceptional oral and written communication skills
  • Excellent selling, relationship building and organizational skills with a High degree of professionalism and dedication
  • Good understanding and technical knowledge of various social media channels
  • Ability to meet both short-term and long-term business goals
  • Effective decision-making skills and can choose a course of action best suited to the customer
  • Proven problem-solving skills and encourage new innovative solutions when appropriate
  • Experience in using sales, catering and PMS systems
  • Working knowledge of Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Ability to work flexible hours and meet the demands of the changing environment
  • Valid driver’s License is required

Job #ID 9579
Pay Rate
Job Type Full Time
Location North Bay

North Bay
149 Main Street East
North Bay , P1B 1A9
Phone: 705-476-3234
Fax: 705-476-9302
E-mail: [email protected]

Mattawa
540 Valois Drive
Mattawa , P0H 1V0
Phone: 705-476-3234 ext 263
Fax: 705-744-3967
E-mail: [email protected]

Marten River
Phone: 705-476-3234
Fax: 705-476-9302
E-mail: [email protected]

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COVID 19 UPDATE - April 1, 2021








VALUED CUSTOMERS: PLEASE TAKE NOTE OF OUR CURRENT COVID-19 MEASURES

AS OF 8:30AM TUESDAY APRIL 6, 2021:

WE'RE OPEN VIRTUALLY

ALL OF OUR SERVICES WILL REMAIN AVAILABLE VIRTUALLY FOR THE DURATION OF THE PROVINCIAL SHUTDOWN. THIS INCLUDES WORKSHOPS, APPOINTMENTS, AND OTHER TRADITIONALLY "IN-PERSON SERVICES".

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT US: 705-476-3234

 

MISE À JOUR COVID-19 – 1er AVRIL 2021

CHER(ÈRE)S CLIENT(E)S, VEUILLEZ PRENDRE NOTE DE NOS MESURES COVID-19 ACTUELLES.

À COMPTER DE MARDI, LE 6 AVRIL 2021 À 8 h 30 :

NOUS SOMMES OUVERTS DE FAÇON VIRTUELLE

TOUS NOS SERVICES DEMEURERONT DISPONIBLES DE FAÇON VIRTUELLE PENDANT TOUTE LA DURÉE DE LA FERMETURE PROVINCIALE. CELA COMPREND LES ATELIERS DE TRAVAIL, LES RENDEZ-VOUS ET AUTRES « SERVICES EN PERSONNE » TRADITIONNELS.

SI VOUS AVEZ DES QUESTIONS, VEUILLEZ NOUS CONTACTER : 705-476-3234