Telephone Sales Representative

Telephone Sales Representative

  1. Places and/or receives telephone calls.
  2. Consistently meets established program requirements.
  3. Provides exceptional sales and customer service and maintains established acceptance rating on quality monitoring tests.
  4. Accurately inputs, retrieves and accesses information regarding a customer from a computer system.
  5. Resolves customer concerns immediately and effectively. Displays professionalism and courtesy at all times.
  6. Quickly and correctly answers product questions. Has full knowledge of features and benefits of products and services. Seeks to stay informed of program changes.
  7. Clearly understands the practices and procedures of the department and job responsibilities.
  8. Offers feedback to program supervisor always based on errors or improving results.
  9. Operates a computer system effectively.
  10. Attends and actively participates in all required training programs. Shows eagerness and capacity to learn new products and programs.
  11. Participate in computer awareness and training as provided by the company
  12. Report suspected security incidents to their immediate supervisor or the compliance/Security Manager, understanding that all reports shall be kept confidential
  13. Be familiar and comply with the establish Zedd security policies and practices, and sign a written certification (user acknowledgement) that they have been training and made aware of the security rules and regulations.
  14. Assumes other duties as assigned by Team Leader. .

Job #ID 3380
Pay Rate
Job Type Contact Us
Location North Bay

North Bay
149 Main Street East
North Bay , P1B 1A9
Phone: 705-476-3234
Fax: 705-476-9302

540 Valois Drive
Mattawa , P0H 1V0
Phone: 705-744-0395 ext 24
Fax: 705-744-3967

Marten River
Phone: 705-476-3234
Fax: 705-476-9302

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