Customer Service Associate

Customer Service Associate

Santa’Ville is a proud retailer and manufacturer of personalized Christmas decorations. We have proudly served in the holiday retail sector for over a decade with locations all over Ontario, Quebec and New Brunswick. We are looking for candidates with proven customer service experience in the retail sector that also possesses some artistic ability.

Job Description

You will support the business in achieving our service goals while providing a customer-first experience. To help us achieve our goals, we are looking for people who represent our Values: Teamwork, Excellence, Authenticity, Accountability and Integrity. This is an opportunity for you to take on exciting responsibilities and build on your already strong skill set and sense of play, in an inclusive, customer-first environment!

Role and Responsibilities:

  • Implementing sales strategies and understanding of customer service
  • Having thorough product knowledge
  • Upselling according to customer’s wants/needs
  • Reporting any broken/damaged, stolen or inaccurate inventory
  • Restocking and organizing products as necessary
  • Bi-weekly inventory count
  • Cleanliness and organization
  • Organization of inventory and storage areas
  • Following dress code
  • Time management Customer service
  • Flexible to workday, evening and weekend shifts, based on business needs
  • Ability to work in a fast-paced environment
  • Ability to stand for long periods of time

Job Types: Full-time, Part-time, Seasonal
Contract length: 2 months
Part-time hours: 20 – 40 per week

If interested, please apply here!:

North Bay
149 Main Street East
North Bay , P1B 1A9
Phone: 705-476-3234
Fax: 705-476-9302
E-mail: [email protected]

540 Valois Drive
Mattawa , P0H 1V0
Phone: 705-476-3234 ext 263
Fax: 705-744-3967
E-mail: [email protected]

Marten River
Phone: 705-476-3234
Fax: 705-476-9302
E-mail: [email protected]

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Alternatively, you can also call us at 705-476-3234